Jcollection currently ships to any street address in Singapore, excluding restricted areas e.g. Pulau Ubin. If you wish your order to be shipped to any other country, please write to us at email@example.com.
We ship our orders via NinjaVan or Singpost. Please note that the courier only delivers within Singapore.
Currently, 4 FREE shipping offers are available.
- * Tracking service is provided by the Post Office.
- * Minimum purchase amount depends on the shipping country or region. Please refer to the shipping rate table for details.
- * Premium Standard shipments to The Russian Federation require an estimated 10-21 working days for delivery.
- * When using Standard Shipping, delivery time and availability of Tracking is dependent on the shipping country or region. Please refer to the shipping rate table for details.
Note: These free shipping offers are effective starting February 7, 2018 (00:00 GMT)
- # Fees for Gift Wrapping are excluded when calculating shipping rates.
- * Delivery destination may indicate nearest post office rather than customer’s address.
- * Shipments to China may be subject to customs inspections. Please be aware that YesStyle cannot control any delays that occur due to customs issues.
- * Standard shipments to Mexico require an estimated 30-60 working days for delivery.
Note: This Shipping Rate table is effective starting February 7, 2018 (00:00 GMT)
Delivery Policy: To help you save on delivery charges, Jcollection will usually consolidate your items in one single order and ship them together. When estimating shipping duration, it is best to take the item with the longest Estimated Arrival and use that to calculate shipping duration for your order. Occasionally, Jcollection may ship your items to you separately due to the nature of the products.
In these instances, you will NOT be charged any extra delivery fees.
In the rare occurrence of a wrong item being delivered, please contact our customer service team within seven days and they will send a replacement.
Orders sent by Third Party Logistics Partner:
• For orders that do not require advance scheduling, the first delivery will be attempted without any scheduling.
• If you miss the delivery, do not fret as they will let you know the delivery failed and you may reschedule a date and time which is convenient for you.
• Should the second scheduled delivery attempt fail, the third attempt will be chargeable.
• In the event that the parcel cannot be delivered and you are not contactable to set up a date and time, your order will be held for a maximum of 1 month from the date of first attempted failed delivery. If there is no response within this month, the order will be cancelled and the money refunded as a form of store credit.
Jcollection is able to hold your order for a maximum of 1 month from the latest deadline of an item within your order. If you would like more information, please email us at firstname.lastname@example.org.
In the event that you would like to do a self-collection for your order, please write to us at email@example.com and give us a notice of at least 1 working day for us to prepare the items for you. If your order is less than $50, we will refund the shipping fee back to the mode of payment which you used for the order.
If you have failed to collect your order after a 1 month from the first contact, after numerous attempts of contact on our end, your order will be cancelled and the money will be refunded to you in the form of a store credit.