Hey there! FREE shipping if you order more than $50.00

Shipping

Shipping

Where does Jcollection ships from?

Jcollection currently ships to any street address in Singapore, excluding restricted areas e.g. Pulau Ubin. If you wish your order to be shipped to any other country, please write to us at princess@jcollection.sg.

We ship our orders via NinjaVan or Singpost. Please note that the courier only delivers within Singapore.

FREE Shipping Offer

Currently, 4 FREE shipping offers are available.

Shipping Method Minimum Purchase required for Free Shipping Eligible Countries & Regions Estimated Delivery Time (working days) Tracking Code
Express As little as SG$ 50* Most served countries 3-5
Premium Standard SG$ 50 USA, Canada, Australia, United Kingdom, New Zealand and The Russian Federation* 5-14 *
Standard SG$ 50 Most served countries 7-30* **
Expedited SG$ 140 The Russian Federation 7-14
United Kingdom 5-10
Selected EU countries 5-14

Remarks:

  • * Tracking service is provided by the Post Office.
  • * Minimum purchase amount depends on the shipping country or region. Please refer to the shipping rate table for details.
  • * Premium Standard shipments to The Russian Federation require an estimated 10-21 working days for delivery.
  • * When using Standard Shipping, delivery time and availability of Tracking is dependent on the shipping country or region. Please refer to the shipping rate table for details.

 
Note: These free shipping offers are effective starting February 7, 2018 (00:00 GMT)

Shipping Rates
Area Shipping Method Shipping Rate (Order Total#) Estimated Delivery Time (working days) Tracking Code
USA Express
Free
(SG$ 140 or more)
SG$ 17.54
(below SG$ 140)
3-5
Premium Standard
Free
(SG$ 50 or more)
SG$ 5.39
(below SG$ 50)
5-14
Selected US Territories
American Samoa, Guam, U.S. Virgin Islands, Federated States Of Micronesia, Northern Mariana Islands, Palau and Puerto Rico
Premium Standard
Free
(SG$ 50 or more)
SG$ 5.39
(below SG$ 50)
5-14
Canada Express
Free
(SG$ 220 or more)
SG$ 33.75
(below SG$ 220)
3-5
Premium Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
5-14
Australia Express
Free
(SG$ 140 or more)
SG$ 17.54
(below SG$ 140)
3-5
Premium Standard*
Free
(SG$ 50 or more)
SG$ 5.39
(below SG$ 50)
5-14
United Kingdom Express
Free
(SG$ 220 or more)
SG$ 22.95
(below SG$ 220)
3-5
Expedited
Free
(SG$ 140 or more)
SG$ 17.55
(below SG$ 140)
5-10
Premium Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
7-14
Selected EU countries
Austria, Belgium, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden
Express
Free
(SG$ 220 or more)
SG$ 22.95
(below SG$ 220)
3-5
Expedited
Free
(SG$ 140 or more)
SG$ 17.55
(below SG$ 140)
5-14
Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
7-30
Hong Kong Express / SF Express self-pickup
Free
(SG$ 50 or more)
SG$ 4.04
(below SG$ 50)
1-3
China* Express
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
3-9
The Russian Federation Expedited
Free
(SG$ 140 or more)
SG$ 17.54
(below SG$ 140)
7-14
Premium Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
10-21
New Zealand Express
Free
(SG$ 140 or more)
SG$ 20.25
(below SG$ 140)
3-5
Premium Standard
Free
(SG$ 50 or more)
SG$ 5.39
(below SG$ 50)
5-14
Region I
Cambodia, Indonesia, Japan, Lao People’s Democratic Republic and Vietnam
Express
Free
(SG$ 140 or more)
SG$ 20.25
(below SG$ 140)
3-5
Standard
Free
(SG$ 50 or more)
SG$ 5.39
(below SG$ 50)
7-30 ×
Region II
Andorra, Bulgaria, Croatia, Cyprus, Finland, Gibraltar, Greece, Liechtenstein, Malta, Monaco, Norway, Romania, San Marino and Switzerland
Express
Free
(SG$ 220 or more)
SG$ 27
(below SG$ 220)
3-5
Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
7-30
Region III
Brunei, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan and Thailand
Express
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
3-7
Region IV
Bahrain, Cook Islands, Egypt, Fiji, Israel, Jordan, Kiribati, Kuwait, Lebanon, Mexico*, Morocco, Nauru, New Caledonia, Niue, Papua New Guinea, Oman, Pakistan, Samoa, Saudi Arabia, Solomon Islands, South Africa, Tahiti, Tonga, Tuvalu, Turkey and United Arab Emirates

India (Standard Shipping only)
Express
recommended
Free
(SG$ 220 or more)
SG$ 29.70
(below SG$ 220)
3-5
Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
7-30 ×
Region V
Argentina, Bangladesh, Bhutan, Brazil, Colombia, Maldives, Myanmar, Nepal and Sri Lanka

Guatemala (Standard Shipping only)
Express
SG$ 40.50
(below SG$ 145)
SG$ 60.75
(between SG$ 145 & SG$ 280)
SG$ 81
(SG$ 280 or more)
3-5
Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
7-30 ×
Region VI
All other served countries not listed above
Express
SG$ 56.70
(below SG$ 145)
SG$ 75.60
(between SG$ 145 & SG$ 280)
SG$ 113.40
(SG$ 280 or more)
3-5
Standard
Free
(SG$ 50 or more)
SG$ 6.74
(below SG$ 50)
7-30 ×

 

  • # Fees for Gift Wrapping are excluded when calculating shipping rates.
  • * Delivery destination may indicate nearest post office rather than customer’s address.
  • * Shipments to China may be subject to customs inspections. Please be aware that YesStyle cannot control any delays that occur due to customs issues.
  • * Standard shipments to Mexico require an estimated 30-60 working days for delivery.

 

Note: This Shipping Rate table is effective starting February 7, 2018 (00:00 GMT)

Shipping Duration & Delivery Policy

Delivery Policy: To help you save on delivery charges, Jcollection will usually consolidate your items in one single order and ship them together. When estimating shipping duration, it is best to take the item with the longest Estimated Arrival and use that to calculate shipping duration for your order. Occasionally, Jcollection may ship your items to you separately due to the nature of the products.
In these instances, you will NOT be charged any extra delivery fees.

In the rare occurrence of a wrong item being delivered, please contact our customer service team within seven days and they will send a replacement.

Delivery Arrangements

Orders sent by Third Party Logistics Partner:

• For orders that do not require advance scheduling, the first delivery will be attempted without any scheduling.
• If you miss the delivery, do not fret as they will let you know the delivery failed and you may reschedule a date and time which is convenient for you.
• Should the second scheduled delivery attempt fail, the third attempt will be chargeable.
• In the event that the parcel cannot be delivered and you are not contactable to set up a date and time, your order will be held for a maximum of 1 month from the date of first attempted failed delivery. If there is no response within this month, the order will be cancelled and the money refunded as a form of store credit.

Holding of Order

Jcollection is able to hold your order for a maximum of 1 month from the latest deadline of an item within your order. If you would like more information, please email us at princess@jcollection.sg.

Self-Collection

In the event that you would like to do a self-collection for your order, please write to us at princess@jcollection.sg and give us a notice of at least 1 working day for us to prepare the items for you. If your order is less than $50, we will refund the shipping fee back to the mode of payment which you used for the order.

If you have failed to collect your order after a 1 month from the first contact, after numerous attempts of contact on our end, your order will be cancelled and the money will be refunded to you in the form of a store credit.